Hiring for Empathy

There’s a lot to be said for the ability to put yourself in someone else’s shoes. Whether you are selling to customers, managing employees, or simply dealing with colleagues, there is much to be gained by being able to imagine how someone else feels – and to express empathy with their situation.

The Changing Behavior of Job Candidates

It doesn’t take an extensive study to uncover how the habits of job candidates have changed the way companies need to approach them. Just take a casual stroll down the street. Most everyone you pass is likely to be chatting on a cell phone or employing one of dozens of apps available on their SmartPhone or […]

Overcoming a Skills Mismatch

No matter how carefully you select your staff, there will inevitably come a time when they just can’t seem to do the job. Whether they are constantly playing catch-up, missing deadlines, or racking up the overtime just to do their basic duties, the root cause is almost always the same: skills mismatch.

Bolster Your Recruiting Initiatives with Culture!

A generation ago, you’d report for work every day and then claim your gold watch upon retirement. For the most part, you were grateful to have a good, reliable job. With the demise of cradle-to-grave employment, however, employers have had to ramp it up and create a culture where employees actually want to work.

Spelling and Grammar in Resumes and Cover Letters

In this era of texting, tweeting, Facebook, and everything shorthand, it might be surprising to learn that knowing how to compose well-written communication, complete with correct spelling and grammar, even matters anymore. Guess what? It does. Perhaps nowhere is correctness more critical than in a resume or cover letter.